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Gold: $4,306.13
Silver: $67.48
Platinum: $1,774.20
Palladium: $1,218.08
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Privacy Policy

Last Updated: 05/30/2026

This Privacy Policy describes how Aurora Gold & Silver (“we,” “us,” or “our”) collects, uses, and protects information about you when you visit our website, make a purchase, or otherwise interact with us. By using our website, you agree to the terms of this policy.

We may update this policy periodically. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be communicated via a notice on our website or by email.

Information You Provide

We collect information you provide directly when you create an account, place an order, or contact us. This includes:

  • Name, billing address, and shipping address
  • Email address and phone number
  • Payment information (credit card numbers are processed by our payment processor and are not stored on our servers)
  • Government-issued identification where required by law for transactions above applicable reporting thresholds
  • Communications you send us, including customer service inquiries

 

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and cookie data

 

Information from Third Parties

We may receive information about you from payment processors, fraud prevention services, and shipping carriers as part of fulfilling your order.

Primary Uses

We use the information we collect to:

  • Process and fulfill your orders, including payment processing, shipping, and insurance
  • Send order confirmations, shipping notifications, and customer service communications
  • Maintain your account and order history
  • Comply with legal obligations, including IRS Form 1099-B reporting requirements for qualifying precious metals transactions
  • Detect and prevent fraud and unauthorized transactions
  • Improve our website and customer experience

 

Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and market updates. You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. Opting out of marketing communications does not affect transactional emails related to your orders.

 

Who We Share Your Information With

We do not sell your personal information. We share your information only as follows:

  • Service providers: We share information with third parties who help us operate our business, including payment processors, shipping carriers, fraud prevention services, and website hosting providers. These parties are contractually required to protect your information and may only use it to provide services on our behalf.
  • Legal compliance: We may disclose information when required by law, including IRS reporting obligations for qualifying precious metals transactions, court orders, or government requests.
  • Business transfers: If Aurora Gold & Silver is acquired, merged, or its assets are transferred, customer information may be transferred as part of that transaction. We will notify you via email and a website notice before your information is transferred and becomes subject to a different privacy policy.
  • With your consent: We may share information in other ways with your explicit permission.

 

Tax Reporting Obligations

Federal law requires precious metals dealers to file IRS Form 1099-B for certain transactions. Specifically, sales of precious metals that meet IRS reporting thresholds — including certain quantities of gold, silver, platinum, and palladium coins and bars — require us to report the transaction to the IRS and provide you with a copy of the form.

When you place an order that triggers a reporting obligation, we are required to collect your name, address, and taxpayer identification number (Social Security Number or EIN). This information is used solely for tax reporting purposes and is handled with strict confidentiality.

 

 

How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmitted through our website, secure storage of account information, and restricted access to personal data by our team.

No method of transmission or storage is completely secure. While we take commercially reasonable steps to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately.

 

Access, Correction & Deletion

You have the right to access the personal information we hold about you, request corrections to inaccurate information, and request deletion of your information where we are not required by law to retain it. To exercise these rights, contact us at auroragoldandsilver@gmail.com.

Note that we are required to retain certain transaction records and tax-related information for legally mandated periods regardless of deletion requests.

 

California Residents — CCPA Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information, subject to certain exceptions
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at auroragoldandsilver@gmail.com or (447) 444-COIN (2646). We will respond within 45 days. We may need to verify your identity before processing your request.

 

Cookie Use

Our website uses cookies and similar tracking technologies to improve your experience, remember your preferences, and analyze how our site is used. Cookies are small text files stored on your device.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website, including the shopping cart and checkout process.

We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized usage data. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser extension available at tools.google.com/dlpage/gaoptout.

 

Questions About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us:

 

Aurora Gold & Silver

1 East Benton Street, Ste. 104

Aurora, IL, 60505

(447) 444-COIN (2646)

auroragoldandsilver@gmail.com